Serious about technical service, RBP Chemical Technology offers you something that many of our competitors do not – a team of highly trained technical service specialists at your beck and call. And it’s an area that we continue to expand upon. These experienced chemists have vast pressroom knowledge and are experts at matching you up with products and solutions that meet your specific requirements – in the pressroom and beyond.
Continually improve your print process
RBP’s technical service professionals provide continual improvement to your press needs by auditing and testing your inks, press washes, fountain solutions, silicones and other pre-press and press room chemical requirements. If one of our existing formulas doesn’t do the trick, we’ll perform custom chemistry to create the ideal blend for enhancing your print quality.
RBP cares about your success. That’s why we maintain an active onsite presence with our customers and offer extensive technical services, including:
- Pre-Installation Product Line Assessments: RBP conducts complete customer audits to fully understand your processes and product needs.
- On-site Installation: New product installs are fully supported by RBP technical staff.
- Sustainment Service: RBP technical staff routinely follows up with you onsite to ensure your products are performing perfectly.
- Continuous Improvement Initiatives: Leveraging expertise in the industries we serve, RBP constantly looks for ways to improve our customers’ performance.
You can depend on our technical service specialist team to solve problems quickly and identify pressroom issues in advance. Here to help you troubleshoot problems over the phone or in person, you’ll find our printing chemistry and printed circuit board (PCB) chemistry knowledge is unsurpassed in the industry. You’re never left without an answer.
Contact us to talk directly to a technical service specialist.