ISO 9001 is a standard that sets out the requirements for a quality management system to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
These requirements are audited by an external, third party certification organization and require a series of audits to demonstrate a solid quality management system.
“We chose to adopt the latest ISO Certification to empower every employee to make the right decision for our customers,” said Mark Kannenberg, President of RBP. “It ensures all quality objectives meet customer requirements and are measured, reviewed and continually improved.”
ISO 9001:2015 differs significantly from the 2008 edition, with a stronger focus on risk management and customer satisfaction, more emphasis on leadership and commitment and more requirements on communication and strategic alignment.
About RBP Chemical Technology: Founded in 1954, RBP Chemical Technology Inc. is a world class supplier of proprietary chemicals and delivery devices for the medical implant, printing and electronics manufacturing industries. RBP Chemical Technology designs, manufactures and distributes our surface chemistry in our ISO 9001:2015 certified 48,000 sq. ft. headquarters plant in Milwaukee, Wisconsin. We also manufacture in our Chennai and Mumbai, India locations, as well as with approved partners in the U.S., South Korea and Thailand.